People call you “The Organizer” because you’re that person in the friend group who plans the trip, makes the reservations, ensures everybody has the right jacket, then takes a survey of who had the best time. You’re a planner, a doer and a relationship builder. When other people are happy, you’re happy. At Punch, the Account Director is the glue between the client and the creative team. Part project manager, part translator, part guidance counselor for all parties involved.

If you’re looking for an account director position, you know the basic responsibilities. But Punch does things a bit differently. We’re ultra responsive, adaptive and collaborative with our clients. A lot of our work is with B2B technology companies and government contractors. So ideally, you’d have an understanding or familiarity with computer science terminology, cybersecurity, government contracting, and national security – as well as the non-profit world.

In this position, you’ll be responsible for building strong relationships with clients, serving as the client’s advisor and advocate throughout the project lifecycle. You’ll be a reliable and responsive point of contact, never leaving an email unanswered, or a task incomplete. Sometimes you’ll have to learn and understand complex subject matter, and translate it back to the creative team. Sometimes you’ll have to research and analyze a client’s competitors, interview SME’s and produce reports of your findings. You’ll need to enforce the highest standards of quality, write creative briefs that leave nothing to chance, and ensure all creative work aligns with the client’s brand and business goals.

**NOTE: This is a full-time, in-office position in Arlington, VA.**


  • Client communications, email / phone
  • Provide reporting / documentation of team hours and tasks
  • Lead meetings (including agenda & follow up)
  • Management of tasks, timelines and deliverables (Asana)
  • Research and strategy
  • Prepare reports and documentation
  • Light copywriting
  • Internal team leadership
  • Meticulous proofreading


  • Attention to detail
  • Excellent time management
  • Impeccable writing and presentation
  • Familiarity with website design/content/development process
  • Knowledge of the latest SEO techniques and best practices
  • Bachelor’s degree in an interesting field
  • 5+ years of agency experience managing large-scale projects, people and budgets

Super Powers Desired

  • Familiarity with WordPress and other CMS
  • Experience with Adobe Creative Suite (you’ll need to edit text InDesign documents)
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